Service Animal Information

Walt Disney World (FL) Service Animal Information

Trained service animals are welcome in most locations throughout the Walt Disney World Resort. Guests who use service animals must retain control of their animals at all times and must keep them on a leash or harness while at the  Walt Disney World Resort.

Cast Members are not permitted to take control of service animals. Guests with service animals should follow the same attraction entrance guidelines as Guests who use wheelchairs.

Due to the nature of some attractions, service animals may not be permitted to ride. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party or a portable kennel.

Restricted Locations for Service Animals

Service animals are restricted from the following locations:

Magic Kingdom Park

  • Splash Mountain
  • Big Thunder Mountain Railroad
  • Peter Pan’s Flight
  • The Barnstormer
  • Space Mountain

Epcot

  • Mission: SPACE
  • Test Track
  • Soarin’
  • Sum of All Thrills

Disney’s Hollywood Studios

  • Rock ’n’ Roller Coaster Starring Aerosmith
  • The Twilight Zone Tower of Terror™
  • Star Tours – The Adventure Continues

Disney’s Animal Kingdom Park

  • Affection Section at Rafiki’s Planet Watch
  • Kali River Rapids
  • Expedition Everest – Legend of the Forbidden Mountain®
  • Primeval Whirl
  • DINOSAUR

Guests with service animals should check with a host for attraction and boarding information at the following attractions:

Magic Kingdom Park

  • Prince Charming Regal Carrousel
  • Stitch’s Great Escape

Epcot

  • Spaceship Earth
  • Innoventions – Certain Attractions
  • Captain EO

Disney’s Hollywood Studios

  • The Great Movie Ride
  • Toy Story Midway Mania!

Disney’s Animal Kingdom Park

  • It’s Tough To Be A Bug!
  • Kilimanjaro Safaris
  • The aviary area of Pangani Forest Exploration Trail
  • The aviary area of Maharajah Jungle Trek
  • DINOSAUR

Service Animal Relief Areas

Service animals are welcome to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean. Relief areas include the theme parks, Resort hotels and other Guest areas. Additionally, for your convenience, we also offer the following designated areas in our theme parks:

Magic Kingdom Park

  • Adventureland: Adjacent to Pirates of the Caribbean
  • Frontierland: Adjacent to Tom Sawyer Island
  • Liberty Square: Adjacent to Liberty Tree Inn
  • Fantasyland: Behind The Barnstormer
  • Tomorrowland: By Space Mountain Restrooms

Epcot

  • Future World East: next to restrooms behind MouseGear
  • Future World West: next to Imagination! restrooms
  • United Kingdom: right of restrooms
  • Norway: left across from area restrooms

Disney’s Hollywood Studios

  • In the courtyard of First Aid
  • Echo Lake: Next to ABC Sound Studio restrooms
  • Streets of America: behind Studios Backlot Tour

Disney’s Animal Kingdom Park

  • Camp Minnie-Mickey: Planter to left of area restrooms
  • DinoLand U.S.A.: Planter next to Restaurantosarus restrooms
  • Asia: Planter to right of Maharajah Jungle Trek restrooms
  • Rafiki’s Planet Watch: Planter to right of Conservation Station entrance

Designated relief areas are identified in the hotel and theme park guide maps with the following symbol: Service Animals

Disneyland (CA) Service Animal Information

Trained service animals are welcome in most locations throughout the Disneyland Resort. Guests who use service animals must retain control of their animals at all times and must keep them on a leash or harness while at the Disneyland Resort.

Cast Members are not authorized to control service animals. Guests with service animals should follow the same attraction entrance guidelines as Guests who use wheelchairs.

Due to the nature of some attractions, service animals may not be permitted to ride. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party or a portable kennel.

Restricted Locations for Service Animals

Service animals are restricted from the following locations:

Disneyland

  • Big Thunder Mountain Railroad
  • Gadget’s Go Coaster
  • Indiana Jones Adventure
  • Matterhorn Bobsleds
  • Space Mountain
  • Splash Mountain
  • Star Tours – The Adventures Continue

Disney California Adventure

  • California Screamin’
  • Goofy’s Sky School
  • Grizzly River Run
  • Jumpin’ Jellyfish
  • Luigi’s Flying Tires, presented by Alamo®
  • Mater’s Junkyard Jamboree
  • Radiator Springs Racers
  • Silly Symphony Swings
  • Soarin’ Over California
  • The Twilight Zone Tower of Terror™
  • Tuck and Roll’s Drive ’Em Buggies

Service Animal Relief Areas

Service animals are welcome to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean. Relief areas include the theme parks,
Downtown Disney District, hotels and other Guest areas. Additionally, for your convenience, we also offer the following designated areas in our theme parks:

Main Entrance Esplanade

  • Disneyland Kennel Club

Disneyland Park

  • Frontierland – Frontierland/Fantasyland transition area
  • Fantasyland – Planter across from “it’s a small world”
  • New Orleans Square – Fountain area planter on right near Train Station and Haunted Mansion

Disney California Adventure Park

  • Golden State – Grizzly River Run area (near “Grizzly Peak Pass” sign)
  • A Bug’s Land – Flik’s Fun Fair, main path on left
  • Paradise Pier – Access gate between Seaside Souvenirs and The Little Mermaid ~ Ariel’s Undersea Adventure extended queue

Designated relief areas are identified in the hotel and theme park guide maps with the following symbol:  Service Animals

 

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